The Sanity Of William Shakespeare s Hamlet - 1938 Words

Mental illnesses plague the minds of thousands of people all over the world. Recently, the topic of mental illness is brought to light more often as it is more prominent in modern day society. There is a significant increase of mentally ill characters in modern texts. Throughout history, critics have found characters that have mental disorders that affect the play primarily because characterizing a protagonist or antagonist as mentally ill brings depth to the character’s essence. Many acclaimed critics question the sanity of the protagonist in one of William Shakespeare’s most famous plays, Hamlet. The question of Prince Hamlet’s sanity divides readers into two different opinions: one defending his plan of fake insanity and the other confirming his insanity. In his plan to avenge his father’s death, Hamlet disguises himself as mad. Unfortunately, Hamlet’s intricate plan backfires as his mental illnesses become more prominent. The death of loved one s seem to trigger the psychosis in Hamlet’s mind which is seen in the depressive state he is in after his father’s death. His relationship with Ophelia and his mother Queen Gertrude, his fluctuating emotions and lack of sympathy are also evidence of his insanity. Hamlet descends into true insanity as he displays characteristics of psychosis, which is evident in his depression and suicidal thoughts, his relationships with female characters, his temperamental moods, and his lack of empathy over the death of others. Hamlet’sShow MoreRelatedWilliam Shakespeare s Hamlet - Sanity Vs. Insanity1742 Words   |  7 Pages2015 Honors English IV Mrs. Joyner Sanity VS. Insanity â€Å"Hamlet represents the mid period of the growth of Shakespeare s genius, when comedy and history ceased to be adequate for the expression of his deeper thoughts and sadder feelings about life, and when he was entering upon his great series of tragic writings† (The World s Best Essays from the Earliest Period to the Present Time). Hamlet’s actions are entirely too extreme for him to be faking his insanity. Hamlet is constantly on the brink of insanityRead MoreAnalysis Of Hamlet s Sanity By William Shakespeare1154 Words   |  5 PagesAnalysis of Hamlet’s Sanity Throughout Shakespeare’s play Hamlet, we questioned Hamlet’s sanity. Did Hamlet have a mental illness or was it all an act? Was he really that great of an actor or was he really losing his mind slowly? Did Hamlet father’s death caused his insanity or was it his motivation? One part of the play, you would think he is not insane, and has out smarted everyone. Then in others scenes, you would think he had completely lost it. He often toyed with the idea of killing himselfRead MoreDoubt in Hamlet1267 Words   |  6 PagesAnalyse the theme of doubt in Hamlet. In Shakespeare’s play Hamlet, doubt is one of the most important themes. In fact, the whole play is based on the story of a ghost who claims to be Hamlet’s father, and nobody can be sure if what he says is the truth. In this essay, I am going to focus on the theme of doubt throughout the play. I will first speak about the opening scene, and then I will talk about the ghost, which is a supernatural element used by Shakespeare to create doubt in the play. IRead MoreDoubt in Hamlet1256 Words   |  6 Pages’ Analyse the theme of doubt in Hamlet. In Shakespeare’s play Hamlet, doubt is one of the most important themes. In fact, the whole play is based on the story of a ghost who claims to be Hamlet’s father, and nobody can be sure if what he says is the truth. In this essay, I am going to focus on the theme of doubt throughout the play. I will first speak about the opening scene, and then I will talk about the ghost, which is a supernatural element used by Shakespeare to create doubt in the play. IRead MoreHamlets Sanity Essay1319 Words   |  6 PagesHamlet In the story of Hamlet, by William Shakespeare, Hamlet’s sanity is questioned because of the relationships he had with other characters in the story. Hamlet’s relationship with the other characters did not all start off bad. Gertrude was his mother, Ophelia is the woman that he loved, and Claudius was his stepfather. Eventually over time all of them started a conflict. Hamlet didn’t just have problems with them, he had problems with himself. The problems were internally and externally withRead More Insanity in Hamlet1565 Words   |  7 PagesHamlet: A look Inside the Insanity Many people have seen Hamlet as a play about uncertainty and about Hamlets failure to act appropriately. It is very interesting to consider that the play shows many uncertainties that lives are built upon, or how many unknown quantities are taken for granted when people act or when they evaluate one anothers actions. Hamlet is an especially intriguing production, both on the set and on the screen because of its uniqueness to be different from what most peopleRead MoreAnalysis Of The Structure Hamlet 1233 Words   |  5 PagesStability, Sanity, and Structure (Analysis of the structure in Shakespeare’s Hamlet) Structure is in our lives all around us; we see it in work lives, our home lives, in our owe bodies, and even more so in the curriculum that kids are learning at school. Structure, in all aspects, is constructed according to a plan. It gives a sense of assembly and backbone to whatever we are looking at. We see structure is in the information students are attaining at school, especially in the literary sense. ManyRead MoreWilliam Shakespeare s The Morality Of Hamlet- Sweet Prince Or Arrant Knave Essay1340 Words   |  6 PagesA literary critic of Hamlet, Patrick Cruttwell, explores in his writing titled The morality of Hamlet- ‘Sweet Prince or ‘Arrant Knave’? the purpose of religion during Elizabethan times to set moral value sets that often conflicted with man’s nature. Additionally, Cruttwell states the actions in the play aggressively clash with the religious values of the time period. Shakespeare illustrates throughout the play that not abiding by t he only moral structure of the time period, religion, man is doomedRead MoreHamlet : William Shakespeare s Hamlet1259 Words   |  6 PagesOmar Sancho Professor Christopher Cook English 201-0810 Hamlet Paper 23 May 2016 Hamlet Character Analysis â€Å"There is nothing either good or bad, but thinking makes it so.†(Act 2, Scene 2, 239-251) Hamlet by William Shakespeare is one of the most famous plays written that conveys a multitude theme. But most predominant is the presence of Hamlet s obsession with philosophy of life, throughout the play Hamlet philosophy reviles his point of view love, loyalty, the importance of family and friendsRead MoreAct 3 Scene 1 Of William Shakespeare s Hamlet Essay947 Words   |  4 PagesIn act 3 scene 1 of William Shakespeare â€Å"Hamlet† the main protagonist, Hamlet, recites a soliloquy â€Å"To be, or not to be.† Throughout his lines Hamlet explains the concept of suicide and why people choose to live long lives instead of ending their suffering. The main point he speaks on is the mystery of one’s afterlife, they never know for sure what happens when they die. For this reason, his speech does a good job highlighting the plays underlying themes of pervasiveness o f death, and tragic dilemma

Jacksonian Democrats Dbq Free Essays

The election of 1828 is viewed by many as a revolution. Just as the French Revolution marked the end of aristocratic rule and the ascent of the lower classes, the election of Andrew Jackson as the seventh president of the United States likewise marked the end of the aristocratic â€Å"Virginia Dynasty† and the ascent of the common man. While Jackson was a hero of the people, having routed the British at the Battle of New Orleans and having clawed his way from poverty to wealth, he was elected primarily because his followers believed he stood for certain ideals. We will write a custom essay sample on Jacksonian Democrats Dbq or any similar topic only for you Order Now The Jacksonian Democrats were self-styled guardians of the United States Constitution, political democracy, individual liberty, and equality of economic opportunity. As a strict constitutional constructionist, Jackson indeed guarded what he considered the spirit of the constitution. This is borne out in his handling of South Carolina’s Nullification Crisis. By passing the â€Å"force bill,† Jackson made a statement that the position of John C. Calhoun and his home state was unconstitutional, and that he, as president, was prepared to back his ideals with force if necessary. Jackson further advanced his strict constructionist position through his handling of the â€Å"Bank War. † Nowhere in Article I, section 8 of the Constitution is the authority to create a national bank given to congress. By allowing Roger B. Taney to assist in withdrawing the federal treasury from the Bank of the U. S. and subsequently depositing the funds into regional â€Å"pet banks,† Jackson effectively disassembled what he viewed as a â€Å"monopoly of the foreign and domestic exchange† which was not â€Å"compatible with justice, with sound policy, or with the Constitution of our country. (B) Jackson’s position on the Bank of the United States also illustrates his commitment to political democracy. The Bank re-charter of 1832, though designed by Webster and Clay to embarrass Jackson publicly, backfired on the opponent Whigs. In his bank veto message of 1832, he pointed out the dangers of control of the institution by foreigners and the American mone y-elite. After all, Jackson noted, â€Å"[i]s there not danger to our liberty and independence in a bank that in its nature has so little to bind it to our country†? B) This grassroots commitment resulted in a surge in reform movements throughout the nation. The Working Men’s Party, for example, espoused the enlightenment philosophy of the Declaration of Independence in its belief that â€Å"all men are created equal. †(A) Harriet Martineau, a social observer, was indeed shocked at the absurdity of the debate â€Å"’whether the people should be encouraged to govern themselves, or whether the wise should save them from themselves. ’† Her amazement stemmed from the fact that she had observed â€Å"every man in the towns an independent citizen; every man in the country a landowner. (D) Political democracy, after all, had swept the nation. Just as his bank veto message had made apparent his support of political democracy, it also established Ja ckson as a champion of individual liberty; still, it must be made clear, that the only individuals who were beneficiaries of liberty were, in fact, white male â€Å"citizens. † The painting â€Å"The Trail of Tears† serves as a painful reminder of Jackson’s prejudiced policy of Indian Removal and the Cherokee Nation v. Georgia and Worcester v. Georgia cases. G) Ironically, Jackson’s reputation as a hero and champion of the people stems, in part, from his legendary Indian battles such as Horseshoe Bend and those with Chief Osceola and the Seminole nation. The Seneca Falls convention, while accomplishing little in the way of reform, sadly points out the inequity which existed for American women. Philip Hone, a member of the opposition party, the Whigs, points out the inequality of immigrants. He recorded in his diary â€Å"the disgraceful scene which commenced the warfare†¦. A band of Irishmen of the lowest class came out†¦armed with clubs, and commenced a savage attack upon all†¦. †(E) Perhaps the most tragic disgrace of all—the enslavement African Americans—is pointed out by the Acts and Resolutions of South Carolina. The legislature of South Carolina requested that federal laws be passed to make it illegal to print or distribute material which had the â€Å"tendency to excite the slaves of the southern states to insurrection and revolt. (F) The final ideal of which Jacksonian Democrats considered themselves champions was equality of economic opportunity. Jackson’s veto of the Bank Bill vividly illustrates this point. â€Å"It is to be regretted that the rich and powerful too often bend the acts of government to their selfish purposes. †(B) While Daniel Webster, a Whig opponent, publicly denounced Jackson’s veto as â€Å"executive pretension,†Ã‚ © Jackson firmly believed â€Å"that great evils to our country and its institutions might flow from such a concentration of power in the hands of a few men irresponsible to the people. (B) Jacksonian commitment to equality of economic opportunity is further espoused in the opinion of Jackson’s Supreme Court appointee, Chief Justice Roger B. Taney, in the Charles River Bridge v. Warren Bridge case. While Jackson’s arch-nemesis John Marshall had cleared the way for competition in Gibbons v. Ogden, Taney pointed out in characteristic Jacksonian fashion, that charters, like the Constitution, must be interpreted strictly. â€Å"There is no exclusive privilege given to them over the waters of Charles River†¦. (H) Here, surely, is commitment to equal economic opportunity. So powerful was the figure Andrew Jackson that an entire era of American history bears his name. His administration marks a fundamental paradigm shift in American ideals. Despite his opponent’s branding him a tyrant and labeling him with suc h unflattering monikers as â€Å"King Andrew,† President Jackson left an indelible mark on history as a champion of the U. S. Constitution, defender of political democracy and—to some extent—personal liberty, and equality of economic opportunity. How to cite Jacksonian Democrats Dbq, Papers

Origins of Classic Rock free essay sample

timeless Rock; which is what most of todays youth sews Classic Rock as. The Definitive origin of the term Classic Rock is hard to pinpoint because the term evolved with the way it was used in social and entertainment settings. Therefore I believe the best way to describe how Classic Rock came to be is by providing the core principle of the Genre. The most telling aspect of the adjective Classic is defined as something about which the same opinion has stood over a long period of time.Thus, People listen to Classic Rock and feel the same way about it today as they did when it was first recorded. The geographical origins of Classic rock can be found in most of the major cities of the asss and 70 but the cities that stand out the most are Chicago Illinois, Cleveland Ohio, Kingston New York, and Houston Texas. I believe these cities are the true origins of Classic Rock because of their prominent radio stations that featured Classic Rock and oldies. We will write a custom essay sample on Origins of Classic Rock or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The founding genres of Classic Rock are primarily Hard Rock, Blues Rock, and Folk Rock.The degree and specific effect of each genres contributions Aries but remains constant in its relation to the emotional response of the listener Hard Rocks main contribution to Classic Rock can be found in its ability to cause listeners to feel motivated to act about the lyrical content of the song. Blues Rocks main contribution to Classic Rock can be seen in its tendency to focus on lyrical and musical empathy for common sorrows. Folk Rocks main contribution to Classic Rock is best shown by its lyrical relation to social issues of the time and the effect of each person in society.

Not Just Another Outdoor Company Essay Example

Not Just Another Outdoor Company Essay Nau is an outdoor company which the whole organization shares a belief that â€Å"in addition to generating a profit, companies have an equal responsibility to create positive social and environment changes†. To achieve this target, they claimed that they have 3 approaches in design, sales and financial areas to do a green business. The public get an impression that this company is doing something to improve the society by using the sustainable approaches and they must be ethical and responsible. However, if we keep a lookout for it, we will have questions. Is this company really doing something good for the society or it is just some marketing gimmicks? I have doubts and do not think that they are ethical and responsible. Firstly, in the design area, they stated that they develop 24 of its 32 fabrics to be more sustainable. To some certain extent, the sustainable fabric is a real boon to the environment. But what is the inwardly intention by achieving this goal? The raw material of the sustainable fabrics may be much cheaper than the original one. By developing these, the companies can save cost and their revenue is higher. They may not be so considerate to the environment but these are just pretty covers. Secondly, in the sales area, they have provided a web store so that customers can do online shopping. As the real store inventories has reduced, the store become smaller. The company claimed that this is good for the planet by minimizing the operational cost to save energies. Let us have an exhaustive examination of the issue. Provide online shopping platform is for saving the cost to hire staff and promoting their business using the World Wide Web. They also save the cost to rent a bigger store. We will write a custom essay sample on Not Just Another Outdoor Company specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Not Just Another Outdoor Company specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Not Just Another Outdoor Company specifically for you FOR ONLY $16.38 $13.9/page Hire Writer These helps their business for better revenue which nothing done with the environmental protection. That’s only the goldbrick to create a positive reputation for the company. Thirdly, in the financial area, the company has pledged 5% of the sales to charitable organization. Compared to other companies, Nau has donated a much higher sale to the charity. However, what if Nau raised the selling price higher and customers pay more. Therefore, the 5 % denotation is actually all coming from the customers and Nau have the same profit without any sacrifice. They use the tricks on the selling price and make everyone thinks that they have corporate responsibility to do something good for the world. All in all, I do not think Nau’s approaches place much emphasis on the social responsibility. Although their ideas are worthy of praise, they are still under suspicion due to the above reasons. This is not a good approach for Nau to do business. You can use this as the decoration for your company to increase the reputation but this is not a long term way to build the images. Nau has now decreased the denotation to charity from 5 % to 2% which provide a bad impression to the public that if this company can stay long in the market. This also scares away the investor to put their investment into Nau. If the price of the material of the sustainable fabrics increase a lot and this makes the company cannot survive, will the company abandon the sustainable fabrics and use the normal fabrics? Therefore, it is not wise for the company to only build their images on this areas and they should think of some other promotion gimmicks like good and colourful appearances of their products.

Unit 10 Assignment 1 Essay

Unit 10 Assignment 1 Essay Unit 10 Assignment 1 Essay Unit 10 Assignment 1 By Rebecca Abell Many people believe that bacteria only cause disease and death. This is not technically true. While we have all suffered from some kind of an infection which we are told is caused some noxious form of bacteria, this is just a small part of what bacteria contribute to our lives. First, it would be well to add a bit of science to be clear about what bacteria are. Defined most correctly, bacteria are a large group of one-celled microorganisms widely distributed in nature. Search any microbiological text book and you will see that there are thousands of different types of bacteria in the world, everywhere around us, although only about two thousand species of bacteria have actually been identified. On the most part, bacteria simply share the world with us and are of no specific harm to any human being. They are remarkable organisms for their simplicity of form, their efficiency of life and their rapid ability to reproduce. It has been said that it is possible for some species of bacteria, within the correct environment, to reproduce themselves in the span of about twenty minutes, although most do not reproduce quite so rapidly. . As far as we know, bacteria have been present upon the earth for billions of years and are generally considered to be one of the olde st and simplest forms of life. Most bacteria are very simple as far as their structure and function goes. They have a hard outer wall which is called a capsule; inside this capsule there exists a cell wall which guards the inner workings of the cell, called the cytoplasm. From within the cytoplasm comes the material from which the bacteria are able to reproduce. Interestingly enough, there are no organelles, which are small structures within cells that perform dedicated functions. As the name implies, you can think of organelles as small organs. The organisms in the total coliform group are called indicator organisms. That is, if present, they indicate that there is a possibility, but not a certainty, that disease organisms may also be present in the water. When absent, there is a very low probability of disease organisms being present in the water. The ability of the total coliform test to reliably predict the bacterial safety of water relative to the hundreds of possible diseases that might be present is critical since it is impossible, in a practical sense, to check separately for every disease organism directly on a monthly or a quarterly basis. The presence of only total coliform generally does not imply an imminent health risk but does require an analysis of all water system facilities and their operation to determine how these organisms entered the water system. Escherichia Coli (e-coli) is a specific species (subgroup) within the coliform family. They originate only in the intestines of animals and humans. They have a relatively short life span compared to more general total coliform. Their presence indicates a strong likelihood that human or animal wastes are entering the water system, and have a much higher likelihood of causing illness. Microorganisms are widely used in the food industry to produce various types of foods that are both nutritious and preserved from spoilage because of their acid content. In the dairy industry, many products result from fermentation by microorganisms in milk and the products of milk. For example, buttermilk results from the souring of low-fat milk by lactic acid. The flavor is due to substances such as diacetyl and acetaldehyde, which are produced by species of Streptococcus, Leuconostoc, and Lactobacillus as they grow. A fermented milk product with a pudding like consistency is yogurt. Two bacteria, Streptococcus thermophilus and Lactobacillus bulgaricus, are essential to its production. After the milk has been heated to achieve evaporation, the bacteria are added, and the condensed milk is set aside at a warm temperature to produce the yogurt. Sour cream is produced in a similar way, using

Making Money with Poetry Workshops

Making Money with Poetry Workshops I always wanted to be a teacher. I always wanted to be a poet.   In reality, I ended up in the Marine Corps   which led to a career in aviation. Hmm, not very poetic! However, my dreams to be a teacher and a poet never subsided and I now make money, yes, real money creating and teaching poetry workshops at local libraries.   This is a robust market and fairly easy to penetrate! Most libraries have discretionary funds available to them via the Friends of the Library group associated with their particular branch. This is a nationwide network of non-profit groups that raise money to help local libraries. Groups conduct book sales and bake sales and often operate small gift shops at the library to raise money. Funds are used to pay for additional library equipment, employee appreciation luncheons, special events and yes, even poetry workshops! The best way to find the money is to contact the local library manager or event manager with a poetry workshop proposal.   These people are able to review and endorse your idea and forward your proposal to the Friends Group to seek funding for your workshop.   Response time is generally within a month because the groups tend to meet on a monthly basis. In my experience, a two-hour poetry workshop typically pays $50 to $200 per event. Note, these are for workshops you teach at YOUR local libraries.   If you would require funding for travel and expenses to other libraries, you would need to ask for more money. A poetry workshop proposal should be neat and succinct. One page is sufficient. Something that provides only the salient details: title of the workshop, summary (one or two sentences), purpose (one sentence), participants (for example, suitable for adults versus children), duration (recommend 90 minutes to two hours), materials (mention if participants need to bring their own pens and paper or if you will provide), set-up (for example, indicate if you need a podium, conference table and chairs), cost (flat rate works best), class size and a brief literary

International business Movie Review Example | Topics and Well Written Essays - 750 words

International business - Movie Review Example The team shooting the documentary visited the largest U.S. landfill, known as Apex, based in Las Vegas, to show the viewers how landfills work. Then they travels to China, Beijing, and show the flip side or reverse of the story: looking into just a few of the hundreds of illegal dumpsites, which have emerged in the citys outskirts to deal with the rising waste produced by Chinas growing middle class (Hulu 1). The documentary leads to a report that is centered on advocating for recycling garbage, as well as the many opportunities it offers, whether it is plastic cans being remanufactured into textiles or waste foodstuff being repurposed into high-octane gas. According to the documentary, roughly 80% of what Americans discard into the waste system is recyclable. However, only 28% of these throwaways are recycled. This has lead to major destruction of the habitat as, for instance, waste is China is been thrown to major rivers that a used to supply water to the Chinese citizens (Hulu 1). Ways to solving these issues are easy and simply require individual effort. Each year, Americans throw plastic cups, paper, forks and spoons, which are enough to circle the equator a number of rounds. This is a lot of waste, which could simply be reduced by washing the dishes. Every American, on a yearly basis, uses approximately 1 billion shopping bags, leading to 300,000 tons of landfill waste (Hulu 1). A solution to this is through introducing reusable bags. Reusable bags will help curb this trend by reducing the 300,000 tons of wastage caused by these plastic bags. In the documentary, it was projected that 275 million tires were in unsold stocks (Hulu 1). This can cater as a breeding site for mosquitoes and a home for rodents as they keep heat. These piles also easily ignite, developing toxin-emitting, hard-to-put out fires, which can combust for months.

ABC Development Assignment Example | Topics and Well Written Essays - 2000 words

ABC Development - Assignment Example The housing project was scheduled to begin on January 1, 2013 and to be completed in the first few days of the month of December 2013. However, the construction process was delayed by 1 week. The planning process also realized delays of about 3 weeks. In total, delays in the schedule were 4 weeks (approximately 1 month). The planning permission was to commence on March 1, 2013 while construction was to begin a month later (April 1). It means that the first complete housing units were to be rescheduled to the end of October. The sales process should have started on November 1, 2013. The sales would remain at the same rate indicated earlier in the feasibility study since the shifts in house sales have not affected the current revised rate. It remains at 2 housing units sold per month. However, completing the sales would be realized three in February 2014. There are changes on the interest rate charged by the financial institution responsible for the funding of the housing project. With the increase in the rates of interest, loan facility would have to be viable until the end of February 2014. The simple interest would have to be scaled to 1.3% or simply 1% because of the 0.8% rise in the simple interest rates. The interest on the loan facility remains at the original schedule of a quarterly model in arrears. The developer’s cash will be used to pay it out. Roll-ups will not be allowed on the payments. The commitment fee of  £5000 will not be affected by scaling up the interest or the changes in planning and construction schedules. It will still be paid once the loan has been processed. The disposal fee of  £500 per housing sold will also remain unchanged. The funding of construction costs in a revolving basis will not be affected by the changes. It will remain at  £525,000. The remaining land cost ( £80,000) and

Special Education Essay Example for Free

Special Education Essay To effectively talk about the effect of ID’s in the classroom I thought who better to talk to than a teacher that has a classroom full of ID students. Ms. Tornetta Clark, she is an Intervention Specialist in a SED room for grades 1-4 depending upon age. We began our conversation with what lead her to become an Intervention Specialist? Ms. Clark stated that she had always wanted to be a teacher even as a child, so when she went to college she decided to become a teacher she started as an elementary teacher and later decided to get into special education. As time went on she learned that she enjoyed these children even more than the others, it was more gratifying. So now that we have broken the ice so to speak can you tell me what some of the problems associated with assessing the children with ID may be? Tornetta asked me which group of children would I like to discuss, the culturally diverse, gender specific, the psychological these are all type of ID children and different types of assessments, so where would you like to begin? I thought that it would be best for her to tell me about the most difficult one and she choose culturally diverse students. Ms. Clark states that when dealing with the minorities there are additional layers of complexity to consider especially if the child is of another ethnicity than the person that is doing the assessment. Ms. Clark also states that she prefers to do the majority of her assessments on her own simply because she has been doing this for a long time and that she has worked with several different ethnicities. Having worked with the different ethnicities I have the upper hand and a child can feel when they are understood or when someone is placating them. In my many years of teaching I have also realized that children can feel when someone really understands them and cares. In my classroom we start the morning off by saying good morning to everyone by name and then we each can stay one thing that happened last night or over  the weekend or just something that they may want to share each child gets two minutes and we have a timer to ensure everyone get quality time. This is also something that works well on their social skills. Now as far as the assessment on the psychological side most of these test and assessments are done in the clinic or with the therapist, now there have been an occasion or two where I have sat in and I have even administered the assessment. However the same problems still exist these test need to be tailored to each child and they are not they are standard which in my opinion is ridiculous each child is different so each child should be tested differently. Now I asked about gender specific testing but I have only ran across that twice in my many years of teaching, however it does exist and as educators we need to be able to deal with it and continue to tech and maintain our classes. There are or at least it used to be several teachers that were homophobic and thought that school is no place for a child’s sexual preference to come out or even to be discussed. Now in the schools we see it everyday boys holding hands with other boys and girls doing the same so therefore it has to be addressed, it cannot be slid under the carpet anymore. This is something that as educators we also need to be able to deal with especially in our SED classes, these child need more open discussions so that they do feel that they are being included. Our children have a tendency to get picked on and then they end up feeling as if no one understands them and they begin to contemplate suicide, as educators it is our job to do our best to deter those types of feelings and to encourage a child to be true to who they think they are and to not judge others for being different. We attempted to get back to the interview with on last question and that was, what are the characteristics of the teacher’s students with ID that result in eligibility for special education? Ms. Clark informed that the majority of the students that go through some sort of testing do not get into a special education program. However there are reasons for that in some cases it is because the parents do not push and keep up with the appointments as well as follow through with what they need to do as far as information that may be needed to get a child into a program and doctors’ appointments, the letter’s from the doctor’s. There are all sorts of reasons and then there are specific programs that some parents would like to see their child in, but there is a waiting list or there is another program that is comparable but  the parent is reluctant. Also some parent’s may not want their child labeled as a special education student so they are in denial. And last but not lest then there are the neighborhood schools that are full and there are no exceptions to be made so that the child can stay with their siblings, this also goes into the transportation realm of the problems as well, some districts offer transportation to children but if there are siblings they cannot receive transportation so parents do not want their children separated and that is undrstandbale in most cases. Clark tells me that she feels that if one child attends the school in the special education program then the siblings should attend that school as well and they should receive transportation as well. This would probably keep down some of the confusion on the buses anyway, especially if there is an older sibling that can watch out for the younger ones. This is how we were raised the oldest always looked out for the younger ones and made sure that everyone was home safe when mom and dad got in from work. I think that we need to get back to the motto that it takes a village to raise a child and if we did then the school system and the communities would be a better place. After talking with Ms. Clark I thought about how I raised my children and she was correct when she said that it takes a village to raise a child, I was a single parent for several years and I had six children two were in the special education program at the neighborhood school. I took them to school and my mother picked them up from school. The neighbor watched them as they would enter the house and have snack a start their homework until I got home from work. I did the same for her on the weekends when she worked and she also had a child that was special needs and we made it work if the school called and I was unable to go she would go and vice versa. The point is that as parents and educators we need to work together to let our youth know that they are loved and that they are going to be taken care of not just in the schools but at home as well. References Clark, Tornetta: Intervention Specialist. 2013 Personal conversation. June 20.

Brown v. Board of Education Decision Essay examples -- Civil Rights Mo

The Broken Promise "Histories, like ancient ruins, are the fictions of empires. While everything forgotten hands in dark dreams of the past, ever threatening to return...†, a quote from the movie Velvet Goldmine, expresses the thoughts that many supporters of integration may have felt because no one truly knew the effects that one major verdict could create. The Brown v. Board of Education decision was a very important watershed during the Civil Rights Movement. However, like most progressive decisions, it did not create an effective solution because no time limit was ever given. James Baldwin realized that this major oversight would lead to a â€Å"broken promise.† Before the decision of Brown v. Board of Education, many people accepted school segregation and, in most of the southern states, required segregation. Schools during this time were supposed to uphold the â€Å"separate but equal† standard set during the 1896 case of Plessy v. Ferguson; however, most, if not all, of the â€Å"black† schools were not comparable to the â€Å"white† schools. The resources the â€Å"white† schools had available definitely exceed the resources given to â€Å"black† schools not only in quantity, but also in quality. Brown v. Board of Education was not the first case that assaulted the public school segregation in the south. The title of the case was shortened from Oliver Brown ET. Al. v. the Board of Education of Topeka Kansas. The official titled included reference to the other twelve cases that were started in the early 1950’s that came from South Carolina, Virginia, Delaware and the District of C olumbia. The case carried Oliver Brown’s name because he was the only male parent fighting for integration. The case of Brown v. Board o... ...le knowing their identity, so that they do not have to face the judgments of others. "Man is least himself when he talks in his own person! Give him a mask and he'll tell you the truth!" (Velvet Goldmine). Works Cited Baldwin, James. â€Å"Down at the Cross.† 1955. James Baldwin: Collected Essays. Ed. Toni Morrison. New York: Library of America, 1998. 63-84. Ewing, James. â€Å"Desegregation: Progress Report.† New York Times 26 Sep. 1954. â€Å"Integration Gain is Noted in South.† New York Times 7 Jul. 1957. Irons, Peter. Jim Crow’s Children: The Broken Promise of the Brown Decision. New York: Viking Penguin, 2002. â€Å"Text of Supreme Court Decision Outlawing Negro Segregation in the Public Schools.† New York Times 18 May 1854. Velvet Goldmine. Dir. Todd Hayes. Perf. Jonathan Rhys Meyers, Ewan McGregor, Christian Bale, Toni Collette. Miramax, 1998. Brown v. Board of Education Decision Essay examples -- Civil Rights Mo The Broken Promise "Histories, like ancient ruins, are the fictions of empires. While everything forgotten hands in dark dreams of the past, ever threatening to return...†, a quote from the movie Velvet Goldmine, expresses the thoughts that many supporters of integration may have felt because no one truly knew the effects that one major verdict could create. The Brown v. Board of Education decision was a very important watershed during the Civil Rights Movement. However, like most progressive decisions, it did not create an effective solution because no time limit was ever given. James Baldwin realized that this major oversight would lead to a â€Å"broken promise.† Before the decision of Brown v. Board of Education, many people accepted school segregation and, in most of the southern states, required segregation. Schools during this time were supposed to uphold the â€Å"separate but equal† standard set during the 1896 case of Plessy v. Ferguson; however, most, if not all, of the â€Å"black† schools were not comparable to the â€Å"white† schools. The resources the â€Å"white† schools had available definitely exceed the resources given to â€Å"black† schools not only in quantity, but also in quality. Brown v. Board of Education was not the first case that assaulted the public school segregation in the south. The title of the case was shortened from Oliver Brown ET. Al. v. the Board of Education of Topeka Kansas. The official titled included reference to the other twelve cases that were started in the early 1950’s that came from South Carolina, Virginia, Delaware and the District of C olumbia. The case carried Oliver Brown’s name because he was the only male parent fighting for integration. The case of Brown v. Board o... ...le knowing their identity, so that they do not have to face the judgments of others. "Man is least himself when he talks in his own person! Give him a mask and he'll tell you the truth!" (Velvet Goldmine). Works Cited Baldwin, James. â€Å"Down at the Cross.† 1955. James Baldwin: Collected Essays. Ed. Toni Morrison. New York: Library of America, 1998. 63-84. Ewing, James. â€Å"Desegregation: Progress Report.† New York Times 26 Sep. 1954. â€Å"Integration Gain is Noted in South.† New York Times 7 Jul. 1957. Irons, Peter. Jim Crow’s Children: The Broken Promise of the Brown Decision. New York: Viking Penguin, 2002. â€Å"Text of Supreme Court Decision Outlawing Negro Segregation in the Public Schools.† New York Times 18 May 1854. Velvet Goldmine. Dir. Todd Hayes. Perf. Jonathan Rhys Meyers, Ewan McGregor, Christian Bale, Toni Collette. Miramax, 1998.

Critically Analyse Two Theoretical Approaches to Cognitive Development Essay

The rationale for the essay will be to discuss how early childhood memories can contribute to Post Traumatic Stress Disorder (PTSD) later in adult life. Negative early experiences such as child abuse can have a major impact on the development of the brain. Similar to adults with PTSD, children have trouble sleeping, can not control their memories of the trauma and are constantly on alert (Kuafman, Plotsky, Meyerhof & Charney 2000). Memory alterations connected to PTSD represent a complex interrelationship between brain and mind (Wilson & Keane 2004). The essay will therefore address a psychological and neurobiological approaches which have been typically associated with the diagnosis of PTSD. The psychological approach for discussion will be Freud’s(1896) psychodynamic model of neurosis which was one of the first paradigms to place emphasis on external stressor events (Wilson 2004). The essay will concentrate on the hippocampus, a brain area involved in memory and briefly discuss the amygdala. Saplosky (1996) neurobiological study in relation to stress, glucorcotoids and hippocampus, a brain area involved in memory functioning. These brain areas will be discussed in relation to disturbing memories and deficits in memory functioning (Silver, McAllister & Yodofsky 2011). Firstly it will be necessary to discuss what the term â€Å"memory† means. A simple definition of memory would be a persons power to remember things or the faculty by which the mind stores and remembers information (Oxford 1964). A psychological definition is more complex and although memory is seen as a single term it refers to a multitude of human capacities (Medin & Pashler 2002). There are three major processes involved in memory: encoding, storage and retrieval each operation represents a stage in memory processing (Sternberg 2009). Encoding is the process by which a memory is formed where information is changed into a useable form and stored in memory for later use (Nevid 2009). The information can be encoded in different ways; acoustically, iconic and semantically. Stored memories are quite often in the unconscious, implicit part of the mind and the retrieval process allows s to bring most memories back into the conscious mind (Sternberg 2009). William James (1890) was one of the first to suggest memory was not a single system but rather comprises of a short and long term memory. James (1890) distinguished between primary memory as being conscious of what has just happened and secondary memory as the knowledge of events that have left our consciousness (Thorn & Page 2009). Hebb (1949) later supported James (1890) and suggested there was a neuro-physiological distinction between primary and secondary memory. Hebb (1949) proposed primary memory reflects temporarily reverberating electrical activity where as secondary memory results from permanent synaptic change (Bernstain, Penner, Clarke-Stewert & Roy 2008). Waugh and Norman (1965) elaborated on James (1890) theory and proposed the multi-store model of memory. The multi-store model proposed verbal stimuli was perceived in the primary memory which had a very limited capacity. As new stimuli were considered and as the capacity of the primary memory was reached the stimuli were displaced and forgotten (Baine 1986). However when stimuli was rehearsed it was either retained in short term storage in the primary memory or it was transferred to long term storage in the secondary memory. The more often information was rehearsed in primary memory the more likely it would be transferred to secondary memory (Baine 1986). Waugh and Norman (1965) model was extended by Atkinson and Shiffron (1968) they suggested that for information to become a memory it had to flow through a system. The system starts with the sensory memory or immediate memory associated with visual (iconic) and auditory (echoic) perceptual processing. This is where information is first detected and if attended to will then enter the short term memory (STM). If the information which is now in the STM is rehearsed it will enter the long term memory (LTM). However if no rehearsal occurs the information is forgotten and lost from STM through the process of displacement or decay. The encoding or transferring of information into long term storage therefore depends on short term memory (Dehn 2011). The psychobiology of learning and memory suggests that traumatic memory is uite different from ordinary memory and investigators such as Van der Kolk (1996) suggest symptoms of PTSD result from multifaceted nuero-hormonal changes that occur as a result of chronic stress. These changes can be accompanied by the release of adrenalin through the noradrenergic system which may play an important role in the enhancement of encoded, stored and retrieved information. PTSD can be defined as an incident where a person is exposed to serious threat of injury or death and experiences extreme fear (Shiromani, Keane & Le Doux 2009). There are typically two types of memory disturbances identified in PTSD, intrusive memories and impoverish memory functioning (Mace 2000). Intrusive memories are events that are retrieved involuntarily and experienced as flash backs of the original trauma, and triggered automatically by situations that reflect aspects of the traumatic event (Mace 2000). Impoverish memory refers to diminished encoding or impaired retrieval abilities, and deficits in declarative memory. Fragmentation of memories may occur, both autobiographical and amnesic trauma related gaps in the memory, which occur for minutes to days and not due to ordinary forgetting. In extreme cases it is suggested that extremely stressful experiences particularly in child hood maybe forgotten for a period of years (Friedman, Keane & Resick 2010). Human learning involves the interactions of memory systems mediated by distinct cerebral networks, of which can be divided into the declarative (explicit) or facts that can be assessed verbally and non-declarative, behaviours associated with emotional stiuations (implicit). These memory systems are mediated primarily by the hippocampus and amygdala, brain areas involved in learning, and emotional memory (Layton & Krikorian 2002). There is interestingly a biological distinction between these areas which is mediated by structures outside the hippocampus. In the famous case of HM where damage to the hippocampus impaired declarative memory however non-declarative memory was unaffected (Scolvile, Milner 1957). The declarative memory can be split into two categories; episodic which stores specific personal experiences, such as remembering a first day at school and semantic; which stores factual information such as knowing the capital of France. Freud (1893) early theory of neurosis known as â€Å"seduction theory† was one of the first to place emphasis on external stressor events, he suggested the symptoms could only be understood if they were traced back to a traumatic events specifically early child hood experiences of â€Å" sexual† seduction or assault (Leys 2000). However it was not the experience itself which was traumatic but its delayed revival as a memory this was after the individual had reached sexual maturity and could therefore grasp its meaning (Leys 2000). Freud (1893) drew upon the notion that childhood sexual experiences resulted is dissociation, denial, repression and other primitive defence mechanisms (Friedman, Keane & Resick 2007). Freud (1893) suggested that during development a child could potentially experience a range of traumatic events. As a result the victim typically uses repression an â€Å"ego† defence to suppress traumatic memories and once in the un-conscious or implicit mind, neurotic symptoms might occur as a result of active forces being applied to the un-conscious or explicit memory (Wilson & Lindy 2004). The repressed memories do not change when they are retained in the un-conscious (implicit) memory and will emerge via the activation of situational reminding cues (Wilson & Lindy 2004). His theory however was not well received in Conservative Vienna and he revised the seduction theory in 1896, he concluded that the memories of his patients may have in-fact been fantasies and have their origins in the libidinal drives and conflicted attachments to parental figures ( Mason 2003). Freud’s early thinking regarding trauma was largely based on children as sexual beings from birth onwards, and that this sexual instinct was based on libidinal forces that could lead to intra-psychic conflict: the Oedipal complex (Mason 2003). This led to psychodynamic theory, a complementary approach emphasising unconscious influences on issues related to memory and PTSD, and seeing suceptability as a result of factors like poor childhood relationships, insecure attachments & sexual abuse (Friedman, Keane & Resick 2010). Current empirical data however clearly supports Freud’s (1893) original theory regarding the psychological impact of child abuse and as a result children have been shown to suffer from PTSD and symptoms associated with cognitive, emotional and behavioural development (Deblinger, McLeer, Atkins, Ralph & Foa 1989). Current research has brought into debate Freud’s (1897) suspicions of imaginary fantasies, the recovered memory/ false memory debate† brings such childhood memories into question. The theory suggests child hood memories are not reliable and it is relatively easy to plant memories for events that did not really occur through ideas suggested by over enthusiastic therapists the media or self help books related to sexual abuse (Pezdek & Banks 1996). Hyman and Billing (1998) conducted a study to investigate if students would create false child hood memories. The study found approximately 25% of students created false childhood memories after being encouraged to imagine the suggested child hood event (Hymann &Billing 1998). A study by Clancey, Schacter, McNally & Pitman (2000) also pointed to gender bias in relation to false memories, they used the Deese/Roediger-McDermott paradigm using four control groups of women. The study found women with PTSD had a higher rate of false recognition of critical lures than women with abuse histories without PTSD, non abused non PTSD women, or men with out abuse or PTSD (Bremnar, Krause, Shobe & Kihlstrom (2000). Women with PTSD were also found to have poorer memory for previously studied words, which is consistent with the findings of declarative memory deficits in PTSD (Bremnar et al 2000). Studies such as Sapolsky (1996) have led to the idea that external stressor events could have a profound impact on the biology and behaviour of organisms. Just as Freuds theory suggests, external stressor events have an impact on triggering unconscious implicit memories through their retrieval via situational cues. Neuro biological studies have shown retrieval is accompanied by adrenaline release which may further aggravate the traumatic memory (De Kloet, Oitzl & Vermetten 2008). The noradrenergic system is responsible for the â€Å"fight or flight† rapid response to stress. This is associated with increased firing of noradrenalin neurons in the brainstem which enhance the release of noradrenalin in the brain and strengthens memories connected to emotional events (Bremner, Krystal, Southwick & Charney 1996). Cahill and McGaugh (1998) suggest adrenaline is shown to enhance the memory in a â€Å"dose dependant way†, it seems to enhance retention thorough its effects on the limbic structures, including the amygdala complex. There fore when a stressful event is experienced adrenaline is released, the noradrenergic system may then play an important role in the enhanced encoding of trauma related memories. The accompanied release of adrenaline when a traumatic event is experienced may further strengthen the traumatic memory trace. A positive feed back loop may then result in deeply engraved memories, which are expressed as intrusive recollections and flash backs (Cahill & McGaugh 1998). Child abuse and other stressor events can have lasting effects on the hippocampus, the brain area involved in declarative, implicit, unconscious memory. The hippocampus is part of the limbic system, and part of a group of structures that surrounds the brain stem. These structures play an important role in the experience of emotions motivation and memory (Litwack 2010). Sapolsky (1996) conducted studies on rats in his Stanford University laboratory, he concluded that glucocorticoids can cause rats brains to shrivel as the dendrite branches that communicate with other neurons wither away. Sapolsky, Romero, Munk (2000) found prolonged exposure to stress causes irreversible damage in rats, the findings therefore suggest long term exposure to glucocorcitoids in humans with PTSD may also result in permant nueron damage to the hippocampus and deficits in declarative memory. Further neuroimaging studies have found smaller hippocampus volume in people with PTSD, this was found in MRI imaging of Vietnam veterans and adults with a history of child abuse relative to healthy comparison subjects (Francati, Vermetten & Bremner 2007). The subject and theory which has been discussed far exceeds the parameters of this essay, however the greatest attempt has been made to cover as much of the subject as possible. It would seem there is mounting evidence to support Freud’s (1893) original â€Å"seduction theory† that early traumatic childhood experiences can lead to memory disturbances later in adult life. Memories have been found to be engraved even deeper by the noragenric system and the increased release of adrenaline caused by exxecive stress associated with PTSD. Sapolsky (1996) and Sapolsky, Romero, Munk (2000) have further discussed the impact of stress on the brain and effects on the hippocampus an important structure in the functioning of memories. Nueroimaging has further shown shrinkage in the hippocampus in adults whom have been diagnosed with PTSD and have experienced a history of child abuse. There has however been studies by hyman and billing and Clancey, Schacter, McNally & Pitman (2000) that suggest some memories can be planted or imagined, via the influence of media and other factors, and a gender bias concerning deficits in declarative memory. However with scientific evidence it would seem early childhood trauma could result in PTSD later in adult life.

Mr. Jax Fashions

Mr.. Ajax is a professional/career woman's dresses and suits designer and manufacturer in Canada during late ass's. The Mr.. Ajax business level strategy is product design and quality. How did they do it? The following is a list of Distinctive Competencies that put Mr.. Ajax in the lead of professional/career woman's fashion Mr.. Ajax hired Louis Seaman who was a well-known women's fashion executive. At the time Mr.. Ajax didn't focus on professional/career woman's dresses and suits and Louis Seaman shifted the focus of the company into the professional/career woman's market segment.Quality of materials used. Mr.. Ajax purchased West Coast Woolen Mills Ltd. This acquisition, although it took time to be profitable, enabled Mr.. Ajax to take control of fabric production scheduling, design, and quality. At the time of market saturation in Canada most competitors used materials that were sub-par for the market segment. The quality and craftsmanship of the garments Mr.. Ajax made were see n as high quality garments produced from high quality materials.The majority of the competition at the time was producing garments off-shore (in Asian) which lead to finished products which could be seen as inferior to those companies that produced finished product only using North American materials and production lines. Mr.. Ajax had also developed a reputation when it came to delivery of goods. Mr.. Ajax had seen delivery rates as high as 90% for (time and orders fulfilled), compared to the industry average of 75%. Mr..Ajax financial reports (see chart below for fiscal years 1981 to 1988) show that there was steady growth in the business but the market has reached a saturation point as seen by the net profit line. (revenue, COGS, Gross Margin, Expenses, Net Profit). Porters Five Forces: Threat of New Entrants: High. Entry into the market can easily be done by any firms, rage or small, with very little startup costs to do so. Threat of Substitutes: High. In order to stay ahead of the threat of substitutes Mr.. Ajax needs, and has, stayed ahead of the competition by keeping tabs on what is happening in the European fashion industry.Bargaining Power of Buyers is high. Distributes have the power, and authority, to turn away deliveries for a number of reasons – lack of quality, outdated styles, breach of contractual obligations, etc. Mr.. Ajax needs to keep up the standards they have set with their buyers. Bargaining Power of Suppliers is low. Since Mr.. Ajax currently manufactures the trials they use (30 to 40 percent) to make professional/career woman's dresses and suits they have the option to negotiate with the other suppliers, current or new, for better prices.The Free Trade Agreement (FAT) also makes it easier for Mr.. Ajax to purchase textiles from other North American firms as they can take advantage of lowered or removed tariffs. Seaman has studied two alternatives approaches for entering the U. S. Market: 1 . Establishing a retailing chain, or 2 . A U. S. Based wholesale distribution subsidiary (regional or national) Given the amount of competition in the U. S. Establishing a retail chain would not be in the organization's best interest (even though this is the option with the highest rewards).I would suggest to Seaman that he move Mr.. Ajax into the U. S. Via a Regional Distribution Subsidiary, and the reasons for doing so are: Enough cash has been raised to support this entry move into the U. S. Without having to undertake drastic measures. Example: selling off less profitable companies (Surrey Classics or Olympic Pant and Sportswear) to raise more capital for a National Distribution Subsidiary Management for a National Distribution Subsidiary can be developed as the Regional Distribution Subsidiary grows. This will give Mr..Ajax time to see if the entry into the U. S. Is successful, and if so, what is needed to move forward. A Regional Distribution Subsidiary would allow Mr.. Ajax to develop distribution channels in the U. S. , which would be needed for a National Distribution Subsidiary. Also, a Regional Distribution Subsidiary would allow the consumers in the newly entered market to see the high quality, up to date fashions, and quality of goods. This will allow the consumers in the market segment to become acquainted with the new Canadian product.

Silica Tetrahedron Defined and Explained

Silica Tetrahedron Defined and Explained The vast majority of minerals in the Earths rocks, from the crust down to the iron core, are chemically classed as silicates. These silicate minerals are all based on a chemical unit called the silica tetrahedron. You Say Silicon, I Say Silica The two are similar, (but neither  should be confused with silicone, which is a synthetic material). Silicon, whose atomic number is 14, was discovered by Swedish chemist Jà ¶ns Jacob Berzelius in 1824. It is the seventh most abundant element in the universe. Silica is an oxide of silicon- hence its other name, silicon dioxide- and is the primary component of sand. Tetrahedron Structure The chemical structure of  silica forms a tetrahedron. It consists of a central silicon atom surrounded by four oxygen atoms, with which the central atom bonds. The geometric figure drawn around this arrangement has four sides, each side being an equilateral triangle- a  tetrahedron. To envision this, imagine a three-dimensional ball-and-stick model in which three oxygen atoms are holding up their central silicon atom, much like the three legs of a stool, with the fourth oxygen atom sticking straight up above the central atom.   Oxidation Chemically, the silica tetrahedron works like this: Silicon has 14 electrons, of which two orbits the nucleus in the innermost shell and eight fill the next shell. The four remaining electrons are in its outermost valence shell, leaving it four electrons short, creating, in this case, a   cation with four positive charges. The four outer electrons are easily borrowed by other elements. Oxygen has eight electrons, leaving it two short of a full second shell. Its hunger for electrons is what makes oxygen such a strong oxidizer, an element capable of making substances lose their electrons and, in some cases, degrade. For instance, iron before oxidation is an extremely strong metal until it is exposed to water, in which case it forms rust and degrades. As such, oxygen is an excellent match with silicon. Only, in this case, they form a very strong bond. Each of the four oxygens in the tetrahedron shares one electron from the silicon atom in a covalent bond, so the resulting oxygen atom is an anion with one negative charge. Therefore the tetrahedron as a whole is a strong anion with four negative charges, SiO44–. Silicate Minerals The silica tetrahedron is a very strong and stable combination that easily links up together in minerals, sharing oxygens at their corners. Isolated silica tetrahedra occur in many silicates such as olivine, where the tetrahedra are surrounded by iron and magnesium cations. Pairs of tetrahedra (SiO7) occur in several silicates, the best-known of which is probably hemimorphite. Rings of tetrahedra (Si3O9 or Si6O18) occur in the rare benitoite and the common tourmaline, respectively. Most silicates, however, are built of long chains and sheets and frameworks of silica tetrahedra. The pyroxenes and amphiboles have single and double chains of silica tetrahedra, respectively. Sheets of linked tetrahedra make up the micas, clays, and other phyllosilicate minerals. Finally, there are frameworks of tetrahedra, in which every corner is shared, resulting in a SiO2 formula. Quartz and the feldspars are the most prominent silicate minerals of this type. Given the prevalence of the silicate minerals, it is safe to say that they  form the basic structure of the planet.

All About the French Regular Verb Passer (to Pass)

All About the French Regular Verb 'Passer' ('to Pass') Passer (to pass) is a very common and useful regular -er verb, by far the largest group of verbs in the French language. It may be used as a transitive verb that takes a direct object or an intransitive verb, and in doing so, its  compound tenses  are conjugated with either  avoir  or  Ãƒ ªtre. Intransitive Passer   à ªtre With no direct object, passer means to pass and requires à ªtre in the compound tenses: Le train va passer dans cinq minutes.   The train is going to pass / go past in five minutes.Nous sommes passà ©s devant la porte midi.   We passed by the door at noon When followed by an infinitive, passer means to go / come to do something: Je vais passer te voir demain.   Ill come (by to) see you tomorrow.Pouvez-vous passer acheter du pain  ?   Can you go buy some bread? Transitive Passer Avoir When passer is transitive and has a direct object, it means to pass, to cross, to go through, and it requires avoir as the auxiliary verb  in the compound tenses. On doit passer la rivià ¨re avant le coucher du soleil.   We need to cross the river before sunset.Il a dà ©j passà © la porte.   He has already gone through the door. Passer is also used transitively with a period of time to mean to spend: Nous allons passer deux semaines en France.   Were going to spend two weeks in FranceJai passà © trois mois sur ce livre.   Ã‚  I spent 3 months on that book Transitive versus Intransitive While the meanings are nearly the same, the difference is in the object (the noun following the verb). If there is no object, or if a preposition separates the verb and object, the verb is intransitive, as in Je suis passà © devant la porte. If theres no preposition, as in Jai passà © la porte, its transitive. Se Passer The pronominal se passer most often means to take place, to happen, or, in reference to time, to go by. Quest-ce qui se passe  ?   Whats going on?Tout sest bien passà ©.   Everything went smoothly.Deux jours se sont passà ©s.   Two days went by. Expressions With Passer With  idiomatic expressions  using the French verb  passer, you can butter someone up,  handcuff someone, kick the bucket, and more. passer   clothing  Ã‚  to slip on/intopasser   infinitive  Ã‚  to go do somethingpasser la douane   to go through customspasser la radio/tà ©là ©   to be on the radio/TVpasser lheure dà ©tà ©Ã‚  Ã‚  to turn the clocks foward, begin daylight saving timepasser lheure dhiver  Ã‚  to turn the clocks back, end daylight saving timepasser pas lents   to pass slowlypasser de bons moments   to have a good timepasser de bouche en bouche   to be rumored aboutpasser des faux billets   to pass forged moneypasser devant Monsieur le maire   to get marriedpasser du coq là ¢ne  Ã‚  to change the subject, make a non sequiturpasser en courant   to run pastpasser en revue   to list; to go over in ones mind, go through  (figurative)  passer (en)   ordinal number  Ã‚  to put in ___ gearpasser là ¢ge de   to be too old forpasser larme gauche  (familiar)  Ã‚  to kick the bucketpasser la journà ©e/soirà ©e   to spend the day/eveningpasser la main d ans le dos quelquun   to butter someone uppasser la tà ªte la porte   to poke ones head around the door passer le cap   to get past the worst, turn the corner, get over the hurdlepasser le cap des 40 ans   to turn 40passer le poteau   to cross the finish linepasser les bornes   to go too farpasser les menottes quelquun   to handcuff someonepasser par   to go through (an experience or intermediary)passer par de dures à ©preuves   to go through some rough timespasser par toutes les couleurs de larc-en-ciel   to blush to the roots of ones hair, to turn pale (from fear)passer par luniversità ©   to go through collegepasser pour   to take for, be taken forpasser quelque chose quelquun   to pass/hand something to someonepasser quelque chose aux/par profits et pertes   to write something off (as a loss)passer quelque chose en fraude   to smuggle somethingpasser quelque chose sous silence   to pass something over in silencepasser quelquun tabac   to beat someone uppasser quelquun par les armes   to shoot someone by firing squadpasser sa colà ¨re sur quelqu un   to take out ones anger on someone passer sa mauvaise humeur sur quelquun   to take out ones bad mood on someonepasser sa vie faire   to spend ones life doing Conjugations You can see all the tenses  of passer, both simple and compound,  conjugated elsewhere. For now, below is the present tense to illustrate that passer hews exactly to regular -er conjugation endings.   Present tense: je passetu  passesil passenous  passonsvous  passezils  passent

Compare and contrast the glass-steagall act with the Essay

Compare and contrast the glass-steagall act with the gramm-leach-bliley act, also known as the citigroup relief act - Essay Example It removed barriers and obstacles that securities companies, banking companies, and insurance companies had to endure. In this paper, I will seek to compare and contrast the Glass-Steagall Act with the Gramm-Leach-Bliley Act, also known as the Citigroup Relief Act (White 3). To begin with, the Glass-Steagall Act prohibited all commercial banks from taking part in the issuance and flotation of securities. It remained unclear as to why the Congress decided to mandate this divorce but one thing is clear, it made the involvement of commercial banks in securitizing insurmountable burden. This came due to the dichotomy between and among the actual motivation behind Congress’ decision and the ostensible legislative intent. On the other part, enactment of the Gramm-Leach-Bliley Act revolutionized the circumstances since it repealed a section of the Glass-Steagall Act of 1933 whereby it did away with obstacles or barriers present in the market among insurance, securities, and banking companies. In other words, it relived these companies of any barrier that deterred any single firm from acting as a combination of a commercial bank, investment bank, and an insurance company (White 12). Secondly, a study conducted within almost three thousand banks in years between 1856 and 1936 proved that securities were not to blame for most of banks failure or collapse however; they were a particular hazard to banks. More intense studies revealed that the underwritten securities of commercial banks were actually of higher quality as opposed to the prior claim that the affiliate underwritings were of poor quality. The history of Glass-Steagall Act reflects the common notion that the possible underlying cause of the 1929 market crash came about because of using bank credit in excess to speculate stock market. Quiet a number o econometrics assert that what prompted the

Merger of Mittal Steel & Arcelor Steel Case Study

Merger of Mittal Steel & Arcelor Steel - Case Study Example The major highlights of the transaction were, joint administration team for successful combination and deliverance of synergies, a merger of the two biggest steel companies in the world without any global rivalry, around '1.3bn (US$1.6bn) of annual synergies, the definite industry leader with extraordinary scale and diversification to manage recur ability, steady earnings and increase shareholder returns, appealing terms for all shareholders and a choice of clear investment with major re-rating prospective. The financial policy undertaken for maintaining shareholder value creation was to maintain a competent principal structure and to return the excess cash to shareholders, to sustain high returns on the capital, dedicated to investment grade credit ranking, a payout ratio of 30% dividend and unmatched financial flexibility to follow internal and external growth prospects. The vision of ArcelorMittal is to encourage consolidation in a split industry, ability to provide worldwide customers with extensive and deep product contribution, leading in all technolo

Problems in sales and marketing and make recommendations&benefits Assignment

Problems in sales and marketing and make recommendations&benefits - Assignment Example In addition to that, the strategy of allowing the customers too much leeway regarding payment may make the organization to lose out on potential sales for new stock because it is highly unlikely that the customers who have not paid for purchased products will come back to purchase more. The company may subsequently find it more difficult to plan for its future operations (Espejo, 2010, 68). From the responses, it is evident that the organization does not have a concrete strategy for selling and marketing its products. This lack of strategy reflects on the sales and profits that the organization makes. The company advertises its products on different forms of media, the most preferred one by the company being the print media. However, the company does not market its product online. With the advent of technology as a tool for sales and marketing, the Secret Squirrel Company stands to make more sales and subsequent profits by advertising online (Ryan & Jones, 2009, 18). The company loses out on sales made to customers online, therefore limiting its own sources of revenue. It is also notable that the company spends the bulk of its budgetary allocation for advertising on print media advertisements. The Secret Squirrel Company spends more than $2 000 000 on print media advertising, while not spending as much on more visible media for advertising such as television and billboards (Stinson, 2008, 42). The company limits its exposure by spending so much on advertising on print media, such that the company neglects the ability of television and radio to attract potential consumers of the organization’s products (Jeannet & Hennessey, 2004, 117). Both the Sales and Marketing managers do not have enough information regarding the products that the organization sells. This does not help the organization to maximize sales, considering that the two should have the most information concerning the company’s products since they head these critical departments at

Examples of Software Crisis

Examples of Software Crisis Software Crysis What was it? The software crisis which happened during the 1960s, 1970s and the 1980s, happened because of companies were discovering the potential of the computer softwares over the manual systems. This lead to companies demanding more and more from the programmers which for a programmer working alone was a bit impossible to cater alone. For instance as the programmer which was working on the the software could not coop with all the demands of the customer in time lead for the delivery of the software to be late of the date settled. As there was not enough planning lead to over budget from that stipulated in the beginning of the contract. Most of the times the software produced by the programmer didnt reach the specification and the functionality requested by the customer apart from that the programmer would give a sheet full of the bugs in the software which was accepted by the customer at the time as said by Booch it was â€Å"a malady that has carried on this long must be  called normal.â €  i.e. it was acceptable that softwares bought by the customer were of a low standard. Apart from that the software was accompanied by a poor documentation. But there was a time when the customer saw that instead of profit they were spending money on software which the manual technique was more profitable as it didnt cost as the software and more efficient. The production of low standard software lead to damage of property and there was even casualties because of incompetence of the software produced. As stated by oppapers.com â€Å"the software crisis was at first defined in terms of productivity but evolved to emphasize quality†.By damage of property is meant that the programme would have built the software with poor security which hackers could have breached easily implying that valuable data could have been stolen from the softwares database easily. When referring to casualties it is meant that there were embedded systems in machines like for example radiotherapy mach ines which gave lethal doses of radioactive material, this could have been avoided by more testing to ensure that the system worked correctly. What caused it? It was firstly caused because of the lack of programmers working together therefore a lot of work was concentrated on one programmer which would have to concentrate on many aspects of the software therefore there is a good probability of forgetting something which will bring out a software with bad specs when they tried to counter it by hiring more programmers still it failed as the same problem still persisted because the programmers didnt know how to work in a team. Programmers didnt ask the customer what did they need of the software therefore the programmer would create a program with bad specs which would lead in more maintenance after the software would be created so that the software would be as the customer needs it. The programmer didnt interact with the customer unlike nowadays were they try to go in the customers head to produce the software with the most desired specs to work efficiently and effectively in its field. The complexity of the tailored software which had to be produced was increasing which on its own would need time to solve in an efficient way in a programming language but the user always wanted to pay as least as possible and demanded that the software had to be done shortly which would have brought about requirements conflicts, as to produce a complex system takes time, but the user didnt give the time, if a software wasnt given a low budget meant that the system must not be that complex as the payment is low. Therefore in the end the system requirements were never reached which brought about discomfort in the user which started to see that he computerized system was more as a nuisance than a help. According to sa-depot.com another cause might have been â€Å"failure to manage risk† which in the same site it is stated that the waterfall life cycle will delay problem identification this is because as it can be seen in the picture on the right verification that the software is working correctly only happens before implementation there is no parallel testing in the making of the software which would lead in more maintenance after the implementation of the software. Another cause mentioned on sa-depot.com is â€Å"legacy systems must be maintained, but the original developers are gone†this implies that no good documentation was made so that other programmers can get the hang of the structure of the tailored software. Inadequate teaching of software engineering might have been another cause which would result in more maintenance and not reaching the deadline because of tasks which had to be redone to be made as they were supposed to be done which implied less productivity and wasting of precious time. Example: The production of the os/360 system is a good example of the software crisis. The os/360 was to be produced with the system/ 360 mainframe. Its production started in the 1960 and was planned that by 1966 would be produced. The software was the biggest and most complex having over million lines of code and with an initial investiment of 125 million. In Spring 1964 the development task got underway. There were about 70 programmers working on the project but later it was calculated that schedules were slipping therefore they hired more programmers increasing from 60 to 150. But as they increased the number of programmers the less was their standard. Although there was a sudden increase in the number of programmers working on the software, still they estimated thet the development was running late by aproximatley 6 months. Further more a test run was made on the system and was found that the system was very slow which implied that there had to be more reprogramming of already done work w hich meant more delay in the progress of work. By the end of 1965 it was found out that there were fundamental flaws and thereappeared no easy way to arrange them. There was rescheduling in the development plan and it was announced that the software was running 9 months late. At the peak of the system development there was employeed a stuff of 1000 people. Finally by mid 1967 the system was produced a year late of the initial date stipulated and the IBM went with a loss of aproximatley half a billion. This is a good example of the software crisis when there is a lot of complexity in the system for a number of programmers to produce and when hiring programmers which have a low skill in programming which resulted in a late production of the system and an over budget expenditure which is a loss for the company producing it. Persistence: According to accglobal.com †software crisis persists. Software is still difficult to develop and often fails to meet user expectations† and zappa.ubvu.vu.nl gives a reason why â€Å"the software crisis persists because ISs remain as complex and rigid as before to the people who have to maintain them†. Although programmers nowadays work in teams and every body creates part of the software and no programmer works individually. Nowadays system Analysts are hired to serve as a translator between the programmer and the user which needs a tailor made software so that the analyst can tell the programmer what the user wants by the means of diagrams and structural tools. But still softwares are produced over budget and go over the dead line and there os still a lot of maintenance going on on the system after it is delivered i.e. patches and fixes because bugs were found in the system or there is a malfunction in a feature or even the software stops responding. Structure theorem: The structured theorm technique was firstly introduced by Bohm and Jacopini of Italy in 1964 and it was later updated by Dijkstra,Jackson, Yourdon, and wirth and was re-named to the structure analysis. Basically the theorem proofs that every computable function can be derived using only 3 techniques used together or on their own. These are the sequence ,selection and iteration. Sequence means that the code of the program is read line by line always i.e line 1 is read before line 2 is read etc. e.g.: Selection means that there is the use of a choice for instance if A>B then A is printed out or if B>A then be would be printed out on the screen. The use of Boolean I,e. true or false. This technique sometimes is referred to as the if/then/else function (if A>B ,then print A, else print B).Another use of the selections statement is the case statement were the computer is give some cases which he would compare them with the result, when the result is matched with one of the cases it processes the lines of code related with that particular case are processed. The iteration is when the computer has to compute the same thing for a specified number of times i.e. a loop. Figure 5: the iteration taken from http://www.waycross.edu/Faculty/ckikuchi/COMP1301/StructureTheorem.htThe structured theorem brought about the use of the modular design. the use of modules in programming which means that a program is divided into different modules which then are joined to produce the final product. A module contains functions which are related together for example like the GUI of a program. Gane and Sarson. The Gane and Sarson technique was invented by Chrise Gane and Trisk Sarson in the late 1970s, it is called a DFD(data flow diagram) that is a logical diagram is built using a y person a graphical models so that a clear picture of the whole users in an easy way. The diagrams used in the Gane and Sarson are 4: External entity which indicates data entering the systems or data coming out of the system. This is represented by a Rectangle. A data flow which means when data is flowing form one part to another, this is represented by an arrow, the tip means to where the data is flowing. The Data Store, means when there is needed that a data which has to be saved, it is represented by a rectangle with the left side without an edge. The process, this means when there is a process that will change the form of the data flowing in the system, this is represented by a rectangle which instead of corners it has arcs. The Gane and Sarson is good because you dont need to be an IT professional to use it as it can be easily understood by the users which want a system done and it people which are working on the same project can have a clear view what is needed from the system and there is no ambiguity as there is in the languages. In difference than the Yourdon/demarco the gane/sarson diagram doesnt divide the structure into levels so you are looking at the whole system in one page on the other hand in the Yourdon/Demarco devides the structure into different levels with every level u increase the detail of each process.

Oneills Debate On Education :: essays research papers

O'Neill's Debate on Education Students are not getting the Basic Knowledge needed today due to the poor upbringing and lack of respect for the need of education. In O'Neills editorial his reason for this was because the students as a whole did not want their ignorance exposed. However, he forgot to include that teachers are just as ignorant as the student. Give a teacher the same test and see hoe much they remember about what they we taught some odd number of years ago. It's not safe to assume that because a person can't remember who the 31st president was, that they don't have the basics of gobble history . How many teachers know the basics, if asked on the spot. Lets Examine another quote from O'Neill's editorial in his opine Charie Chaplin a classic movie star, and that because when asked about him no one know who he was, Well , if the students didn't watch old TV shows on the late night TV channels then how would they know of Charlie? They don't cover a class in classic television. There fore that question would be unfair to pit on the test. O'Neill's just assume that everyone is raised in the same back ground as him. Charles Darwin did not create gravity but he did believe in evolution. The concept that we were originated from organs to monkeys then humans. In church we stray away from that kind of talk "that is the devil trying to score your mind" that's what they would say. O'Neill says "I broke the rules of this time-honored gam when I presented my English-composition students with an 86 question test the first day of class." Know that all students think of doing the first day of class. Concentrating on a 86 question test is a common students retinal. The student always for every question read it through out and back and forward. O'Neill told the students that the students that it wouldn't be graded. Any time you tell students that, automatically that means just fill it out. As long as it get done. You can't go by a test like that for the simple fact that there is know evidence each and every one gave it a true try. Sure they finished the test but did they even read it. When students in the hall where stopped and asked to fill out the questions stated on the handout the results where the same. Charles Darwin invented electricity. Christ was born around Elvis's birthday. The geographical part of the test was outstandingly wrong.

Tomtom Marketing

2012 Final report Group 5: Rizwan Anwar Christian Visschedijk Irina Andreescu Yiwen Lu Tommy Pantic Jeroen van Miert 449418 469263 449425 459114 437979 450453 Executive summary The purpose of this report is to analyze TomTom’s internal and external environment and come up with a relevant new strategy that could be implemented by TomTom in the near future. The external analysis concludes that TomTom is suffering from two factors; one is an increasing (indirect) competition in developing (PDA) consumer markets and second is a decreasing sales in their most important markets.As a result TomTom has started to shift its focus from the consumer market to the Automotive, Licensing and Business Solution markets. However, these markets have not been able to compensate the declining sales in their Consumer market. A wide number of factors are currently at work in the internal situation. A restructering program, problems with the supply channels, a change to sales marketing and distribut ion and a focus on growth on more promising areas. Important factors from the SWOT analysis are that TomTom has a strong brand image and good reputation. It is however very weak outside of Europe.Furthermore, there is growth potential in both Europe and North America. An important thread is the economic downturn. TomTom is quite a competitive price it has however plenty of market share to gain and must increase this position. When comparing with its main competitor, TomTom has trouble with its map coverage and financial position. A worry list has produced the following items: Hardware problem issue; Drive Space Error, Software system; Including Installation Error and Map Error and Rapidly growing for Smart phone trend, people would replace TomTom device by phone, people are fancy about Smart phone.Focus for the new strategy goes to the min-min strategy which is supported by collaborative strategy. This report deems this new purposed strategy well fit and feasible. Implementing the n ew strategy requires TomTom to focus on the following HR related issues: personal training and personal development and team cohesion and good internal communication. A solid control system should be implemented on a global scale. Two important actions must be taken in order to implement this new strategy: Reallocate money from the European PND market to the new B2B market and reduce investments in non-European countries. Introduction Purpose The purpose of this report is to analyze TomTom’s internal and external environment and come up with a relevant new strategy that could be implemented by TomTom in the near future. Background Over the past 5 years, the PND industry in primarily Europe and the USA has experienced significant pressures from a number of areas that have changed and continue to change the landscape of the PND industry (Ibis Report). The rise of the smartphones and other substitute products in the 2000s has arguably had the greatest impact on the PND industry. This has been primarily due to the ever-increasing influence of smartphones and innovative products, which have made the PND industry less relevant in recent times. TomTom, and its main competitors Garmin and MiTAC, are trying to keep up with the incredibly fastmoving technological developments to stay competitive. 2 Contents Executive summary †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 1 Introduction †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Purpose à ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 2 Background †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 2 External analysis 1. Dominant economic features †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 7 2. Competitive forces †¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 3. Driving forces and impact †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 10 Lifestyle of customers †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 10 Product innovation †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 10 4. TomTom NV, Strategic Group Mapping †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 1 5. Competition †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 12 Cobra Electronics Corporation †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 12 Garmin Ltd. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 13 MiTAC (navman,mio,Magellan,TYAN) †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 3 Honorable mentions †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 14 Conclusion †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 14 6. Key Performance Indicators †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 14 6. 1 The financial perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 4 6. 2 The customer perspective†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 15 6. 3 The internal business process perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 15 6. 4 The innovation and learning perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 15 6. 5 Business Balanced Scorecard †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 5 6. 5. 1. The financial perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 15 6. 5. 2. The customer perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 15 6. 5. 3. The internal business process perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 16 6. 5. 4. The innovation and learning perspective †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 16 7.Industry outlook †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 16 Opportunities †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 16 Threats9 †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 16 Conclusion †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 8 Internal analysis 1. How well is the company’s present strategy working? †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 20 2. TomTom SWOT analysis †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 26 3 Strengths †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚ ¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 26 Weaknesses †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 6 Opportunities †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 26 Threats †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 26 Resource Strengths and competitive capabilities †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 27 Strong brand image, good reputation and high market share in European market †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 7 Resource missing capabilities or competitive deficiencies †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 27 External Market Opportunities †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 28 External Threats to Profitability †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 28 3. Are the company’s prices and costs competitive? †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 29 4. s the company relatively stronger/weaker than key rivals †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 30 Market share †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 30 Map data coverage †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 31 The ability to provide value added services†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 1 Financial strength †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 31 Comparison †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 31 5. What strategic issues and problems ask burning attention of management? †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 32 Potential problems in China †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 2 Priority list †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦.. 32 Crafting the new strategy 1. Summary †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 35 1. 1 SWOT†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 35 1. 2 Critical success factors †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 5 1. 3 Worry list †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 36 1. 4 Objectives†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 36 3. TOWS†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 36 3. 1 Matrix †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 6 3. 2 General strategy †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 38 3. 3 Competitive strategy †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 38 Supplementing the new strategy †¦Ã¢â‚ ¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 39 Min-Min strategy †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 9 Collaborative strategy †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 40 Fit and feasibility †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 40 Executing the new strategy 4 1. Building an organization with the competencies, capabilities, and resource strengths to execute a strategy successfully †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 2 1. 1 Staffing the organization †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 42 1. 2 Building core competencies and competitive capabilities†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 43 1. 3 Structuring the organization and work effort †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 43 2. Marshalling sufficient money and people behind the drive for strategy execution †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 44 3.Instituting policies and procedures that facilitate rather than impede strategy execution †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 45 4. Pushing for continuous improvement †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 46 4. 1 Total Quality Management †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 46 4. 2 The Deming Cycle †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 46 5.Installing information and operating systems that enable company personnel to carry out their strategic roles proficiently †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 47 6. Trying rewards directly to the achievement of strategic and financial targets and to good strategy execution†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 48 6. 1 Compensation †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 8 6. 2 Bonus programmes †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 48 6. 3 Benefits †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 49 7. Installing a corporate culture that promotes good strategy execution †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 49 8. Exercising strong leadership to drive execution forward, keep improving on the details of execution, and achieve operating excellence as rapidly as feasible†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 0 9. Control †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 52 Conclusion †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 53 Source list †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 55 5 2012 External analysis 7-9-2012 6 1. Dominant economic featuresThe TomTom Consumer Business Unit (one of the four units of TomTom) operates in the Consumers Electronic Industry, more specifically, Personal Navigation Devices (PND) industry. Before taking a look at the competitive forces within the industry it was decided to get a better understanding of the industry in which the company operates. To this purpose the decision was made to use the Abell Model, which focuses on 3 different dimensions of the industry: †¢ †¢ †¢ To whom are they selling (who are their customers) What are the customer needs that are satisfyingIn what way are the customers’ needs satisfied TomTom is targeting its PND towards drivers – the idea behind the product is that it tries to identify the best preferred way of getting from point A to B. What is meant by best preferred way is that different customers may have different ideas of what is the best route to take in order to achieve their goal (for example, some people prefer a highway route, whereas others would rather like the back roads – and as such they can set their PND to take into account their preferences). As mentioned before, TomTom’s PND is targeting drive rs.What has not been mentioned is what sort of drivers and whether these drivers have a need for PNDs. The reason behind it is that for TomTom it does not matter. The business unit that is being analyzed offers not only physical devices that can be attached to any driving machine, but it also offers the software behind the physical device to smartphones. This enables customers to use their own smartphones to navigate maps, find and change the route they are planning to take and whether or not they are driving a car. This raises the question: what are people exactly looking for when they are buying a PND?One of the basic needs of drivers is represented by a device to help them navigate either through unknown roads, or knowingly busy roads – people are interested in seeing and planning the road ahead. This also includes being warned of possible traffic jams, road blocks or detours. Behind this idea are three main requirements: the availability of affordable devices, the afforda bility of data plans and maps, and finally; reliability. As for the last dimension mentioned in the Abell model, how does the industry satisfy customer needs?One could refer to the life cycle of the navigation systems products: starting with basic navigation systems introduced by Etak in 1985, it was followed shortly by the introduction of commercialized GPS at the beginning of the ‘90s. All modern systems are based on these. There’s been a continuous technological development in PNDs, aligning them to the three customer demands: the availability of affordable devices, the affordability of data plans/maps and the reliability of such devices. 7 The interesting trend nowadays in the PNDs market is the tendency towards device convergence 1.People tend to prefer to have navigation applications on their smartphone devices. This trend leads us to the conclusion that the PNDs industry has reached its maturity stage (in the industry life cycle) and depending on the near future success of the device convergence relating to navigation systems, may very well start its decline phase. 2. Competitive forces After defining the industry within which TomTom is operating, it is time to take a look at the competition levels within it. This is done in order to determine how attractive the industry currently is. To do this, the Porter 5 Forces model will be used.This model analyzes the industry from the competition’s point of view, pays attention to the threat of new entrants, the availability of substitutes and the power of both buyers and suppliers. Rivalry among competing sellers One of the most important factors behind the rivalry among competing sellers is that the PND market is at the end of its maturity phase and has started its decline. Although this report is mainly focusing on the European market, it is important to keep in mind that the industry has been declining all over the world, especially in the developed countries (e. g. Europe and North Ameri cas). source: http://info300. net/tthomas2/Brief1. html) Although there are quite a few smaller competitors in the market, there are only a few that maintain the majority of the market share. TomTom is the market leader and its main competitor is Garmin, both in European market and in the North American market. According to gpsbusinessnews. com, TomTom PND marketshare grew in 2010 from 45% to 48% compared to the same period in 2009 within Europe, while in North America TomTom’s market share grew from 20% to 25% in the same year. 1 http://mycoordinates. org/pnd-vs-mobile-is-landscape-shifting/all/1/ 8 2007 visual aids Threat of new entrants The PND and all the other GPS devices are mainly sold through the electronic retailers and websites that are well known and accessible to the new entrants. This influences the new entrants in two possible ways. Firstly is the ease of access to distribution channels, which would make this threat considerably high. Secondly is, in order to be able to compete with the main competitors, you have to expect an increasing pressure on pricing policies. This could minimize the margins for the sold products, which could force smaller/new competitors out of the market.Furthermore, due to the main distribution channels being so well known and big, the main competitors on the market will have to compete with the low price/low quality products stream coming from China. Threat of substitutes The PND industry is highly threatened by handsets, such as smartphones and PADs. These come with a whole new set of Location Based Services applications of which some are free of charge. Like we mentioned in the brief industry analysis of the PND market, there’s a trend towards convergence of devices and this trend is fueled by customers’ desire to have one device to do the job, rather than having two devices.Bargaining power of suppliers Companies in the PND industry have a trend of vertically integrating in the supply chain. For example, TomTom makes its own software, does its own manufacturing and makes its own maps. Due to this aspect, we could conclude that the threat is of low importance and thus irrelevant. Bargaining power of buyers At present, the buyers are inspecting/testing the new devices offering location based services. As the smartphones have yet to have imposed themselves on the navigation market, we could say that for reliability and comfort of use they will return to the PNDs. 9Nevertheless, with â€Å"predicted/expected† future success of substitutes, the bargaining power of the buyers with also increase and demand for a big product range will be high. Fierce price competition will also increase the buying power of customers and the product life cycle will grow shorter and shorter. This is currently the case with smartphones and other high-tech device. The price competition increases the pressure on manufacturers, and as such, increases the bargaining power of buyers. 3. Driving for ces and impact These are the two driving forces which have the biggest effect on TomTom 2.These driving forces will be analysed in order to show how they impact: demand, profitability and competition. The two forces are Lifestyle and Product innovation. Lifestyle of customers With the rise of smartphones people have become aware that a phone can be used for more than just texting and calling. Smartphones have the possibility to make photo’s, play games, surf the internet and also (most relevant for TomTom) navigate. Most smartphones have location software as part of their standard software package. This software has been able to provide consumers with TomTom’s core product, which is getting a person from A to B.The impacts of this driving force are: Demand Profitability Competition Demand for TomTom’s actual product has gone down, since people will use the free software on the phone instead of buying a PND 3. As a result of the actual demand decreasing, TomTom n ow also provides software for the smartphone. However, just providing the software is less profitable than the whole package (actual product) 4. Since companies have been able to start a company only providing software (also see: product innovation) competition has gone up significantly. Product innovationThe rise in smartphones over the last years has made innovation a driving force in the PND market. Since customers in the past needed the whole navigation device, they now only need the software and a smartphone to have exactly the same. What can be seen in the PND market today is that there are companies that have been able to become very popular on certain phones by providing free software 5. Examples are Google Maps, Nokia Maps, NavFree and 2 Source: http://bizcovering. com/business/top-ten-management-on-driving-forces-an-overview-of-whatdrives-the-world-to-the-future/ 3Source: http://www. advfn. com/nasdaq/StockNews. asp? stocknews=GRMN&article=48539475 4 Source: http://ereport . cfreport. com/tomtom/ar2011/#/1/ 5 Source: http://www. gratissoftware. nu/gratis-navigatiesysteem-navigatie-software. php 10 Waze. These products are purely software based and are a form of industry/form competition, but they are key examples of how product innovation affects TomTom. Demand Profitability Competition Demand for the actual product goes down due to cheaper/better alternatives.To compete with free navigation/location software TomTom will need to lower its price or increase services as a way to increase its competitive advantage. Both ways will result in lower profitability. Companies that in the past were not mayor competitors of TomTom have been able to use innovation. An example is Google Maps, in the past people could only print directions, which was indirect competition but nothing TomTom had to be worried about. Nowadays, with the smartphone and internet people can use Google Maps in their car making it direct competition. 4. TomTom NV, Strategic Group MappingMar ket Position of Rivals Tomtom NV is competing with its competitors in four business segments which are Automotive, Consumer, Licensing and business solutions. The company operates in almost all regions. The company has more than 15 direct and indirect competitors and more compeition is expected as the new navigation mobile technology is becoming very popular. The company has around 50% market share from Europe which means they make more than two-thirds of their revenue from this market. According to a recent report the company is facing a real challenge from Garmin Ltd, a Taiwan based GPS company.Garmin Ltd become a threat for Tomtom because of its low price products and currently it has 26% of market share in Europe. Garmin Ltd and Denso Corporation are competing with Tomtom in many countries by offering variety of electronics navigation products in automotive industry. In addition to that Cobra Electronics, HITT NV and MiTac are getting their foothold in different markets by offer ing different products and services however possessing the diverse product range in all sectors Tomtom have an upper hand on all competitors.In order to explain rival positions of Tomtom with comparison to other competitors different competitive characteristics can be described such as Product diversity, Number of Markets Served, Extent of branding, Pricing Policy and Distribution channels used. Below map explain the strategic position of the competitors. 11 TomTom NV Strategic Group Mapping 5. Competition In this chapter possible future steps of TomTom’s competitors will be discussed. This is done based on information found in annual reports and materials used at the stockholders meetings.The competitors have been analyzed based on four criteria: future goals, Assumptions they hold of their selves and the industry, current strategy and their capabilities. Cobra Electronics Corporation Future Goals †¢ Newer, younger demographics †¢ Expanded distribution †¢ Addi tional channels of trade †¢ Increasing Brand Equity †¢ Shift focus on smart phones Current strategy A â€Å"Develop or Die† philosophy Assumptions Capabilities Very close connection with the professional driver community Cobra Electronics Corporation is a leading communications company.It is a global company that is mainly focused on communication equipment such as Citizens Band radios, two-way radios and Marine electronics. They have recently introduced a strategy which they call â€Å"Develop or Die†. They desire to be a company driven my innovation. This reflected on the recent launch of products based on wireless solutions, specifically the mobile app products. #1 Choice of Professional Drivers The big competitive aspect of Cobra Electronics Corporation for TomTom is their professional driver product line. They focus mainly on navigation devices for professional drivers such as truck drivers, 2 aiding them in not only navigation but also tracking driving time and things such as load balancing. As of yet they have no plans to introduce navigation products for the consumer market. Garmin Ltd. Future Goals †¢ Focus on vertical integration †¢ seeks to expand our role in the auto OEM market Assumptions †¢ Continue to expect PND market to decline driving overall revenue declines in-line with prior expectations for the year with improving profitability throughout year †¢ Feels that integration with mobile products is the future Current strategy †¢ Win OEM opportunities with superior echnologies and global presence †¢ Focus on innovation, customer focus and vertical integration Capabilities †¢ Acquired NAVIGON and its Iphone and Android application †¢ Deep vertical integration Garmin is one of the leading providers of GPS enabled communication and information devices. Even though they are active in multiple industries such as marine and aviation the majority of their revenue is from the automotive/mob ile division. In other words, a serious competitor for TomTom. It has a very high market share in North America, also responsible for 61. % of their total revenue. They have recently acquired NAVIGON to not only boost their presence in Europe but also to gain a technological advantage, expanding their European centric R&D capabilities. The acquisition also enables them to provide deeper integration with mobile phones, something they feel is the future. Another major focus for Garmin Ltd. is to focus in integrating their navigation software with car manufacturers. A demonstration of this is the opening of an office in the Detroit area in May 2011. MiTAC (navman,mio,Magellan,TYAN) Future Goals Company needs to incorporate product functions over a highly integrated platform to ensure consistency. Assumptions †¢ The future of GPS lies in its integration with cell phones, cameras and other mobile devices, and the introduction of value-added services. Current strategy †¢ MiTAC h as appropriated at least 5% of its revenue for R&D spending in order to buttress its capacity in technologicalknow-how and product development †¢ Collaborate with the best software and hardware vendors to ensure sufficient material supply for key hardware components. Capabilities